1. Information Collection and Use
We may collect personal information such as your name, corporate email address, contact phone number, company name, and project specifications when you voluntarily submit inquiries via our quote request forms, contact pages, or direct email correspondence. This information is utilized exclusively to respond to your technical requirements, deliver quoted services, and administer our engineering relationship.
2. Client CAD Data & NDA Confidentiality
At APJ 3D Design Solutions, we understand that client CAD models, point-cloud scan files, FEA simulation results, and proprietary mechanical designs represent critical intellectual property. We operate under rigorous Non-Disclosure Agreements (NDAs) for automotive OEMs, aerospace contractors, and industrial manufacturing clients across India and globally.
3. Data Retention & Secure Deletion
Client CAD files, scan raw data, and related deliverables are retained in active encrypted storage for a standard period of up to 3 months following project sign-off for quality assurance, revision tracking, and customer convenience. After this retention window, data is securely purged from our operational storage unless an extended archiving agreement is executed in writing.
4. Cookies & Website Analytics
Our website utilizes standard session cookies and anonymous aggregate analytics to enhance site performance, understand navigational trends, and ensure fast page load times. Your web browser allows you to refuse cookies or alert you when cookies are placed. No proprietary engineering files or personal identifying information is stored within cookies.
5. Information Protection & Security Standards
We employ multi-layer security measures including TLS/SSL encrypted transmissions, role-based access control, firewall-protected workstations, and strict physical security at our Hosur Innovation Centre to safeguard against unauthorized access, alteration, disclosure, or destruction of your confidential engineering data.
6. Sharing of Personal Information
We do not sell, rent, trade, or commercialize client information or technical design assets to any third parties under any circumstances. We may only disclose information where strictly required by law, regulatory authority, or with your prior written authorization.
7. Policy Updates
APJ 3D reserves the right to update this Privacy Policy as our technology platform and regulatory frameworks evolve. Any modifications will be updated on this page with a revised date stamp. We encourage clients to periodically review this page for current practices.
8. Contacting Our Data Privacy Team
If you have questions regarding this Privacy Policy, wish to execute a bilateral Non-Disclosure Agreement (NDA), or require confirmation of CAD data deletion, please contact our data governance team at [email protected].